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Citrix & Microsoft question about licensing Print E-mail

The Nr.1 problem maker when using server in terminal service application mode and it doesn't get better when Citrix is installed on top of it.



FAQWhat about Microsoft Windows Server 2003 Terminal Server Licensing?
FAQThe Database and Registry Size Continue to Grow, what can I do?
FAQIn the Server eventlog I have 1003 and 1004 events, what can I do?
FAQICA connection initializing, then "Connection in progress", then .... nothing. No error messages on the screen, no errors in the system logs?
FAQLicensing issues (MetaFrame XP 3.0 and higher / License Server)
FAQI have a Citrix Licensing Problem!
FAQUser get the error "Network or dialup problems are preventing communication with the Citrix server", when they try to connect to the Citrix server?
FAQThe Citrix license grace period have increased from four days to 30 days!

Questions and Answers
ok, go up!
What about Microsoft Windows Server 2003 Terminal Server Licensing?

There are a lot of information available on Microsoft but in short you have to run the terminal licensing server on a Windows 2003 server when you use Windows 2003 terminalserver


 WebLinks

  • Support WebCast: Microsoft Windows Server
    2003 Terminal Server Licensing
    Q828229
  • How to Use Earlier Versions of Terminal Services
    Client in Windows XP and Windows Server 2003
    Q320493
  • Microsoft Windows Server 2003 Terminal Server
    Licensing White Paper.
    Q294716

ok, go up!
The Database and Registry Size Continue to Grow, what can I do?

This is a bug when using none Windows Thin Clients that can't store the tscal

 WebLinks

  • Database and Registry Size Continue to Grow due to Microsoft Licensing
    CTX717362



ok, go up!
In the Server eventlog I have 1003 and 1004 events, what can I do?

All of this are Microsoft licensing issues, so make sure you have installed, activated the terminal licensing Server and add vaild licenses. 

 WebLinks

  • Event Message 1004 Terminal Services Licensing when You Use the Citrix ICA Client
    Q329944
  • How to Troubleshoot 1003 and 1004 Terminal Server Licensing Errors
    CTX564283
  • Establishing Preferred Windows 2000 Terminal Services License Server
    Q239107
  • Windows XP Clients Cannot Connect to a Windows 2000 Terminal Services Server
    Q323597

ok, go up!
ICA connection initializing, then "Connection in progress", then .... nothing. No error messages on the screen, no errors in the system logs?

Another sign that Microsoft licensing is not configured the right way.

 WebLinks

  • Make sure user have write access on the workstation registry hive:
    HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing\Store
  • To force a TS-CAL to be replaced on the client, remove the following key:
    HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing\Store\LICENSE00x
    Then logon again.
  • Connecting to a MetaFrame XP Server Shows a Popup Window Indicating initializing. The Window Then Disappears.
    CTX543560

ok, go up!
Licensing issues (MetaFrame XP 3.0 and higher / License Server)

Citrix uses with MetaFrame Presentation Server and above a new licensing system that might get you in some trouble. So check out the CTXKB they already exist about licensing.
 

 NOTE

The hostname for the Citrix licensing server is case sensitive!



 WebLinks

  • Event ID 9015 and 9018 with MetaFrame Presentation Server 3.0 Licensing
    CTX103795
  • There Are No Licenses Installed for this MetaFrame Presentation Server Computer
    CTX103921
  • There is No License Server Configured for this MetaFrame Presentation Server
    CTX103912
  • After Changing Farms, License Server Name is Blank in Presentation Server Console
    CTX103910
  • LMREREAD Failed
    CTX102945
  • License Server Debug Log Location
    CTX103318
  • License Administration Commands for the License Server
    CTX103316
  • Determining the account used during installation of the License Management Console
    CTX103346
  • Reallocating Returned Licenses
    CTX104783

ok, go up!
I have a Citrix Licensing Problem!

First, call Citrix - licensing issues are FREE of charge!

Things to Do or Check:
  1. Add base MetaFrame XPs.a.e license
  2. Add connection license
  3. Add Feature Release license
  4. Activate license at MyCitrix.com
  5. Set the Feature Relase Level per Server
    For troubleshooting start with "none"
  6. Set the MF product code per Server
    XPs 0100-0F4A
    XPa 0A00-0C32
    XPe 0E00-06C0
To add multiple license see command line clicense and the utility mlicense


 WebLinks
* * Btw. Do NOT use crack FR3 license you get problems...but I'm sure nobody is doing this.


ok, go up!
User get the error "Network or dialup problems are preventing communication with the Citrix server", when they try to connect to the Citrix server?

Again, a typical sign that the Microsoft licensing was not configure the right way.

 WebLinks

  • Network or dialup problems are preventing connection to MetaFrame server
    CTX101380
  • Network or Dialup Problems Are Preventing Communication with the Citrix Server" Error Message When You Connect to Citrix MetaFrame.
    Q329889
  • Network or dialup problems are preventing communication with the Citrix server
    JSI FAQ 6191
  • Error: Cannot connect to the Citrix server
    CTX463072
  • Event Message 1004 Terminal Services Licensing When You Use the Citrix ICA Client
    Q329944
  • How to Troubleshoot 1003 and 1004 Terminal Server Licensing Errors
    CTX564283
  • Multiple License00x Keys Appear Under Mslicensing
    CTX594905
  • How to Use Earlier Versions of Terminal Services Client in Windows XP and Windows Server 2003
    Q320493
  • Establishing Preferred Windows 2000 Terminal Services License Server
    Q239107
  • Support WebCast: Microsoft Windows Server 2003 Terminal Server Licensing
    Q828229

ok, go up!
The Citrix license grace period have increased from four days to 30 days!

Citrix is increasing the grace period for MetaFrame Presentation Server 3.0 from four days to 30 days. This new extended grace period provides complete redundancy for the duration of the 30 days for all fault conditions. Please note that this change does not affect product versions prior to MetaFrame Presentation Server 3.0


 WebLinks

  • MetaFrame Presentation Server 3.0 & MetaFrame Conferencing Manager 3.0 Grace Period Extension - FAQ
    CTX104782
  • Reallocating Returned Licenses
    CTX104783

Last Updated ( Wednesday, 22 February 2006 )

 
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