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Profile handling

With users roaming from one server to another a lot of bad things can happen and it can take some time to find out whats going on.

There are 6 entries in the FAQ.
Pages: 1


The file hgfs.dat can not be deleted on VMware Machines?
Die Datei hgfs.dat kann nicht gelöscht werden auf VMware Maschinen?
I have registry unload problem with profiles

Questions and Answers
The file hgfs.dat can not be deleted on VMware Machines?

The file hgfs.dat comes from VMware shared folder feature. The files is created in the profile of the first user that logs on. The file handle is kept open and therefore you might get more profile folders for the same user.

Two options to handle that problem:

  • Try the UPHClean 2.x Beta that you can get here
  • See VMware FAQ1317 how to disable the shared folder feature.

I have registry unload problem with profiles

Robin Caron from Microsoft has made a great utility (UPHClean) that work's as an windows service to get rid of the problem that the user profile can't be unloaded, like event ID 1000, Windows cannot unload your registry file... DETAIL - Access is denied.

UPHClean 1.6d.

For 1.6 code was added to prevent UPHClean from closing handles held to user profile hives. This can be done using by user or process restriction. Added code to allow remapping of handles. This must be enabled by indicating which process
remapping should be done for.

Corrected problem when on Windows 2000 if UPHClean had trouble closing handles
to user profile hive logoff times could increase to about 15 minutes.

Corrected problem when stopping the UPHClean service while a user profile was
being unloaded which could cause the machine to crash.

Corrected code to log UPHClean stop event (event id 1010) when system is

V1.5x detects the stuck profile condition differently allowing the almost complete elimination of userenv 1517/1524 events on Windows XP and 2003
(or with the userenv 1000 information message with the retry count on Windows 2000).

The service work's with Windows NT, Windows 2000 (service pack 2-4) and Windows 2003 (any service pack) in every language and is very easy to install.
For detailed information about the "User Profile Hive Cleanup"
 utility please read the uphclean.txt

***  This is a must have utility!!! 
I Highly Recommend it!!   *** 

Download UPHClean NOW UPHClean-Setup.msi


  • Use FlexProfileKit to have much less problems with Profiles.
    Highly Recommended!
  • Policies and Profiles Standards
  • HGFS.dat issue when using roaming profiles with Vmware Server

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